Q. So what is freeSMS?

A. freeSMS is an application created to send an SMS from either an Internet Browser or a
mobile phone to most world destinations.

Q. If it's free, who pays to send the SMS message?

A. We're partnered with select sponsors in a number of world regions. Each message you send is
appended with an 'ad tag' from our sponsors.

Q. How do I start sending freeSMS?

A. First you must register at Ozflatmates use the link below, after verification you can login, then go to SEND freeSMS, just click the large blue arrow in the . Register your username and details and you can start sending immediately. The sign up process takes less than a minute.

http://www.ozflatmates.com/login/

Q. When I go to the www.ozflatmates.com website, parts of the page are missing. What's wrong?

A. The www.ozflatmates.com website page for sending freeSMS has been developed in Flash 8. Typically, a popup blocker is stopping the automatic upgrade of your Flash player. To correctly view our website, you need to have the Macromedia Flash 8 player installed. If you are uncertain, go to http://www.macromedia.com/software/flashplayer/ and follow the steps.

Q. I am not certain whether I have Flash 8 installed. How do I check?

Just point your browser to http://www.macromedia.com/shockwave/welcome/ . The onscreen animination will inform you whether you have Flash 8 installed.

Q. When I send an SMS message I get the response "SMS blocked. freeSMS is not supported by a
sponsor in this region". What does this mean?

A. freeSMS will only deliver to the regions supported by our advertising sponsors. If there is not a
sponsor in the region where you are sending your SMS, the message will not be delivered. We currently only cater for Australia Wide, when we expand to different regions we will list them here..

Q. When I send a TXT message, my friend doesn't receive it. What's wrong?

A) If you are sending into a region where we have mobile coverage support and freeSMS is reporting 'Delivered', it is likely that your friend has a 'ported' number. A ported number is a number that has been transferred between operators. These numbers are typically not supported by the international carrier networks which depend on number prefixes that align with specific mobile operators.

Q. When I reply to a freeSMS message from a friend, it is not received. What's wrong?

A. freeSMS uses a common shortcode to identify TXT messages that have been sent to a user. These messages terminate on the handset. To reply to your friend you will need to be using freeSMS on your mobile handset and reply using their freeSMS username or mobile number.

Q. I would like to advertise on the freeSMS Community Network. How do I sign up?

A. Start by sending us an email with Advertising in the subject line. One of our advertising staff will contact you within 24 - 48 hours.

Q. I have a great idea and would like to integrate freeSMS into my existing marketing activities.
Who do I contact?

A. Start by sending us an email with the subject line: PARTNERSHIP. One of our Advertising staff will contact you within 24 - 48 hours.

Q. I am concerned about my privacy. How do you protect users from abuse on the freeSMS network?

A. We don't sell or rent our customer list. You are only ever identified by your USERNAME that you
create at registration. If you don't want to receive freeSMS messages on your phone, you can opt-out of the freeSMS network. If you choose to opt-out, anyone sending a freeSMS message to your mobile phone will have his/her message blocked.